Introduction
The website ‘job4online.com.au’ (the Site) is a digital platform provided by Job4 Online Pty Ltd (ABN [54 664 891 856], referred to as "we", "us", or "our") as a service.
For the purposes of this Privacy Policy, Job4 Online Pty Ltd is an Australian Private Company incorporated in, and under the laws of, the Commonwealth of Australia.
We are committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy outlines how we collect, use, disclose, store, secure, and dispose of your Personal Information, aligning with the spirit of the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at: https://www.oaic.gov.au/.
By using the Site, you consent to the data practices described in this policy.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual, or from which an individual is reasonably identifiable. Examples of Personal Information we may collect include:
- Contact Details: Your name, email address, telephone number.
- Account Information: Username, password (stored securely, hashed), IP address.
- Professional Information: Resumes/CVs, cover letters, employment history, qualifications, skills, job preferences, and any other documents or information you upload or provide in relation to job seeking or recruitment.
- Usage Data: Information about how you interact with the Site, including search criteria, browsing history, click activity (potentially collected via cookies or similar technologies).
- Device Information: Information your electronic device or browser may provide, such as device type, operating system, and browser type (often collected for technical purposes and analytics).
- Third-Party Login Information: If you choose to log in via a third-party service (e.g., Google, LinkedIn, Facebook), we may receive certain profile information stored with that service, as permitted by you and that service's policies.
We collect your Personal Information for the primary purpose of providing our services to you, which include:
- Operating the job platform, facilitating connections between job seekers and employers.
- Creating and managing your user account.
- Personalizing your experience on the Site.
- Communicating with you (e.g., service updates, notifications, responses to inquiries).
- Providing customer support.
- Improving the Site and our services (e.g., through analytics).
- Marketing and promotional communications (where you have consented, or as otherwise permitted by law).
- Complying with legal obligations.
Use and Disclosure of Personal Information
Your Personal Information may be used or disclosed in the following circumstances:
- Primary Purpose: For the purposes outlined above for which it was collected.
- User Interaction: When you engage with other users on the Site (e.g., an employer viewing your profile/application, or you viewing a job posting). Information you choose to make public or share will be visible accordingly.
- Third-Party Service Providers: We may share information with third parties who assist us in operating the Site and providing our services (e.g., hosting providers, analytics services, email service providers). These providers are contractually bound to protect your information and use it only for the services they provide to us.
- Consent: Where you have consented (explicitly or implicitly) to the use or disclosure.
- Legal Requirements: When required or authorized by law (e.g., in response to a subpoena, court order, or other legal process).
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
We will generally not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent.
Data Security and Retention
We take reasonable steps to protect your Personal Information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes implementing technical and organizational security measures.
Your Personal Information is stored securely. When your Personal Information is no longer needed for the purpose for which it was obtained (and we are not legally required to retain it), we will take reasonable steps to destroy or permanently de-identify it. However, we reserve the right to retain information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Tracking Technologies
We use ‘cookies’ and potentially other tracking technologies (like web beacons or pixels) to enhance your experience on the Site. Cookies are small text files stored on your device. They can help us:
- Remember your preferences and login details.
- Understand how you use the Site (e.g., click activity, pages visited).
- Measure the effectiveness of features or advertising.
- Provide relevant content or advertising.
You can usually configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies. Our use of cookies may involve sharing non-personally identifiable or aggregated data with third-party analytics or advertising partners.
Your Privacy Rights (Access, Correction, Deletion)
You have rights regarding the Personal Information we hold about you, consistent with the APPs. These include:
- Right to Access: You may request access to the Personal Information we hold about you.
- Right to Correction: If you believe the Personal Information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request us to correct it.
- Right to Request Deletion: You may request the deletion of the Personal Information we hold about you.
How to Exercise Your Rights:
- Access and Correction: You can often access and update some of your information directly through your account settings on the Site. For other requests or if you need assistance, please contact us using the details below.
- Deletion: To request the deletion of your Personal Information associated with your Job4 Online account, please:
- Method 1 (Email): Send an email to info@job4online.com.au with the subject line "Data Deletion Request". Please include sufficient information for us to identify your account (e.g., the email address associated with your account).
Important Notes on Deletion:
- We will process your deletion request in accordance with applicable law and within a reasonable timeframe.
- Upon processing your request, we will take reasonable steps to delete your Personal Information from our active systems. This typically includes your account profile, uploaded documents linked directly to your account, and activity logs directly identifiable to you.
- Please note that we may be required by law or have legitimate grounds to retain certain information (e.g., for legal compliance, dispute resolution, fraud prevention, or record-keeping purposes), even after a deletion request. Anonymized or aggregated data may also be retained for analytical purposes.
- If you requested deletion via a third-party platform (like Facebook's app removal process), we will process that request upon receiving notification from the platform via our designated callback URL, subject to verification.
- Deleting your data is permanent and irreversible.
Verification: To protect your privacy and security, we may need to verify your identity before processing requests for access, correction, or deletion. We may request reasonable identification documentation.
Fees: Access requests are generally free of charge, but we reserve the right to charge a reasonable fee for providing access, particularly if the request is complex or resource-intensive, as permitted by law.
International Data Transfers
While Job4 Online Pty Ltd is an Australian company, our service providers (e.g., hosting) may be located overseas. By providing us with your Personal Information, you consent to the potential transfer of your information to these overseas locations. We take steps to ensure that any international transfer of Personal Information complies with applicable privacy laws, such as by ensuring the recipient is subject to laws or binding schemes substantially similar to the APPs, or through contractual clauses requiring protection of the information.
Changes to this Privacy Policy
We reserve the right to amend, change, add, or replace this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:
Please request to speak to or direct your inquiry to one of our authorized representatives regarding privacy matters. We take privacy concerns seriously and will respond to your inquiry promptly.